Commercial Renewal Team Lead (Mandarin & English) - Remote in Bali

Are you a dynamic leader with a passion for customer retention and team management? Private Advertiser is seeking an experienced Commercial Renewal Team Lead (Mandarin & English) to join our growing team in Bali, Indonesia (remote work available). Our mission is to help businesses grow by providing exceptional advertising solutions tailored to their needs. As a Commercial Renewal Team Lead, you'll be at the forefront of customer retention, ensuring our clients continue to thrive with our services.

At Private Advertiser, we pride ourselves on our innovative approach to advertising and our commitment to our clients' success. With a team of over 50 professionals, we're constantly looking for ways to improve and expand our reach. In this role, you'll lead a team of talented individuals, guiding them to achieve their best while driving our company's growth.

Every day, you'll be responsible for managing and motivating your team to achieve renewal targets, analyzing client data to identify opportunities for growth, and building strong relationships with our clients. With a focus on Mandarin and English, you'll be communicating with clients from all over the world, ensuring their needs are met and exceeded.

📋 Tanggung Jawab Pekerjaan

• Lead and manage a team of Commercial Renewal Specialists, providing guidance and support to ensure they meet and exceed their targets.
• Analyze client data and market trends to identify opportunities for growth and retention.
• Develop and implement strategies to improve client retention and satisfaction.
• Build and maintain strong relationships with clients, ensuring their advertising needs are met.
• Monitor and report on team performance, providing feedback and coaching as needed.
• Collaborate with other departments to ensure seamless delivery of advertising solutions.
• Stay up-to-date with industry trends and best practices, applying this knowledge to improve team performance.
• Represent the company at industry events and conferences, promoting our services and building our brand.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 5 years of experience in a commercial or sales role, with a focus on customer retention.
• Proven track record of leading and managing teams to achieve results.
• Excellent communication skills in both Mandarin and English, both written and spoken.
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Experience with CRM software, such as Salesforce or HubSpot.
• Familiarity with advertising and marketing trends and best practices.
• Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

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